Delivered products cannot be refunded or cancelled.
Cancelled products will take upto 48 hours to get refunded. You can only cancel you order if your product is still on pending. If the product is already delievered, it can not be cancelled. You can contact us through facebook messenger if your product is still on pending.
In case of code errors, user must contact our online support or facebook page and proceed for possible solutions. It might take upto 24hrs - 7 days to find the possible cause of errors since we have to contact our distributor by email.
In case of payment issues kindly contact us on facebook : Xygame.co Codes Nepal.
Any Refunds Shall take place after confirmation only for possible issues after finding the specific cause.
Signing up on our websites means you will provide us your personal informations but not limited to
First name and last name
All of these informations will be used to contact you for verification
We will use your informations for the following purposes
We may share your personal informations with our business partner.
To use our services, you may need your own Xygame account and you will need to enter your name and mobile phone number/email and verify your details in order to receive a security token that grants you access to our website. You may need to log into your account and use valid payment method available.
Account passwords must be kept secure and confidential. You must not share or disclose your account password to any unauthorized person at any time or under any circumstances, and you must take all steps to prevent disclosure of your password to unauthorized persons.
You may need your own Xygame account to use our Services and you are required to verify your details by providing your name and mobile number/email to receive a security token that allows you to access our Website. You may be required to be logged in to the account and have a valid payment method.
You acknowledge and agree that Xygame may, in its sole discretion, refuse or permit your use of the Service at any time.
Please read the description carefully and make sure the game name, server name, account name and purchase amount are correct. Xygame is not responsible for customer's wrong purchases due to negligence and/or false informations provided that may result in damage/loss. BY PURCHASING PRODUCTS FROM XYGAME, CUSTOMERS UNDERSTAND, ACKNOWLEDGE AND ACCEPT THIS DISCLAIMER.
Services may be unavailable due to Website maintenance or malfunction, or for any other reason beyond Xygame's control. Xygame does not guarantee that the Service will be available at the times specified herein.
Do not disturb, insult, or harass other users of the Portal or any Xygame employee.
Please contact us as soon as possbile if your account is compromised or hacked.
You are responsible for all transactions made using your Account.
We may decide to suspend our Services to you pending the outcome of its inquiries.
Xygame will notify you of such changes via the Website or through email. You agree that your continued use of the Portal and Services constitutes your acceptance of these Terms of Service.