Delivered products cannot be refunded or cancelled.
Cancelled products will take upto 48 hours to get refunded. You can contact us through facebook messenger if your product is still on pending.
In case of code errors, user must contact our online support or facebook page and proceed for possible solutions. It might take upto 24hrs - 7 days to find the possible cause of errors since we have to contact our distributor by email.
In case of payment issues kindly contact us on facebook : Xygame.co Codes Nepal.
Any Refunds Shall take place after confirmation only for possible issues after finding the specific cause.